Solid Surface Installation Guidelines

Installation Guidelines

We aim to make the templating, delivery and fitting of worksurfaces as pleasurable as possible with the least amount of inconvenience. The following is given for information and indicates the steps and actions necessary to facilitate the above.

1. Information Required by Whitehall
(i). A detailed plan of the worktop area, indicating colour, sink & hob cut-outs, drainers, edge profiles, square returns, tap holes, notches around pipe boxes and any other relevant information. Whitehall will use this plan for pricing, templating and manufacturing the worktops.
(ii). A plan of the kitchen unit layout, indicating appliance positions.

2. Kitchen Installation and Preparation for Templating
(i). The Kitchen Installer must fix all base units and end panels in position. These must be secured and tied in to the walls, where necessary, before templating.
(ii). All walls should be battened out with 50 x 250mm softwood.
(iii). Any existing/temporary work surfaces and worksurface appliances (i.e. hobs & sinks) must be removed before templating can be carried out.
(iv). If walls are tiled, any tiles that prevent the templates being taken, must be removed in order for the new work surfaces to be template right back to the walls.
(v). All appliances must be on site for templating.

3. Templating
(i) During templating, a representative must be available to confirm the size and positions of any cut-outs for hobs/sinks/taps as well as any ambiguous details which need clarification.
(ii) Templating may result in changes to the cost of the original estimate if the specification has altered from the original. E.G. extra cut-outs, increased worktop depths etc.
(iii) Any amendments made to the worktop layout or details will change the cost of the worksurfaces and may affect delivery.
(iv) Aborted template visits where Whitehall are not responsible will be charged for.

4. Fitting New Work Surfaces
(i) This will be approximately 2 weeks after templating.
(ii) The kitchen Installer must remove any temporary sink and worksurface before the new worksurface is installed.
(iii) Finishing and sanding of the worktops is completed in the house. This operation generates dust. Whilst the worksurface installers use dust extraction systems, this operation does leave an amount of airborne dust which can only be cleaned up by others after it has settled.
(iv) Despite templating it may be necessary to chase out parts of the wall in order to aid the installation. This will need to be made good by others. The worksurface installers will not seal where the worksurface butts up to the wall.
(v) Aborted installation visits where Whitehall are not responsible will be charged for.

(a). Worktops over 3000mm in length will have a site joint.
(b). All joints will be seamless and inconspicuous but not necessarily invisible.
(c). Coved upstands can only be manufactured in straight lengths.
(d). Some colours show scratches and marks more easily and are not recommended for worktops. They can however be used as inlays and design features.
(e). Tap holes will normally be drilled on site if the relevant information is available. i.e size and position.